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Posts tagged with: facebook

Users, Facebook’s biggest asset and problem

Today I asked some friends about their social network usage after noticing how many unknown people would add me on Facebook and LinkedIn without any message explaining if we knew each other or why I should add them.

This made me realize how different Facebook has become in just a few years time. If it’s now a better or worse experience is probably very subjective and a matter for time to resolve.

I remember when Facebook was this awesome online place where everybody knew each other. People would share whatever they were up to, ask for people to join them around town, announce big personal news, organize parties, advise on weather, spy on their crushes etc. It was like high school, but online. Just awesome.

I unfortunately don’t see any of that anymore. Today, I see more and more people opening up their Facebook profile and experiences to the world. You can notice how different their usage is compared to people that got on Facebook early on.

People now use facebook as a personal (and often unfortunately commercial) marketing tool. They will share stuff they don’t even read just because it makes them look smart. They won’t share anymore pictures of them or their families and share updates on their lives with people they care about.

Dave Morin saw this way before anyone and decided to start Path, which was an extremely interesting idea. The problem is that I still get TONS of random people asking for approval on it.

In my very humble opinion, Facebook is failing at its vision.

I’m not saying that it sucks. I still love it more than any other internet product, but I’m getting scared about its future. Being open and connected with the world, sharing what you want others to see and engaging with random people is clearly a desire of many, myself included, and that’s why Twitter and Tumblr, as well as blogs, have succeeded so spectacularly. Facebook nailed the “closed groups of friends” experience early on and is now drifting away from it, nailing the new experience even better, but.. is this what it wants to become?

If I were considering buying $FB stock, the only question I would ask myself is: How will people use Facebook in 5 years?

A flier in a very private road might convert wildly better than a Billboard on a freeway. Facebook was awesome enough to be able to control every private road in the world and is now transforming all of those in massive freeways. This is a huge challenge for them, and an enormous opportunity for new startups to eat Facebook’s lunch.


My thoughts on Facebook Groups

So yesterday Facebook overhauled its groups. Today I gave them a try creating my first group, trying to bring together the Italian startup scene.

I think it’s a really awesome product, but it has some really major flaws that are making it highly unusable.

  • As pointed out by Jason Calacanis, you can be added to a group without your consent and without any notification. That’s just crazy. I could be in a “insert something you hate here” group without knowing about it.
  • The default notifications are to get an email when anyone posts in a group. So basically, if someone adds you to a popular group you can start getting tons of emails without any warning or any action on your part.
  • The admin of a group has to manually accept every member even if the group is set as “Open”. There is no way to change this. So this is what happens when you create a mildly popular group that you want to keep open:Facebook Notifications
  • There is no way to get offline only in the group chats, so if you are in a few groups, your chat is completely unusable.

I always loved all Facebook’s major product changes and releases, and I do love this one too.

With this group feature they are again completely changing human interactions online, with a vision no other company has. I just think that this product is too much of an MVP, and that maybe before releasing it to 500M people, the product managers at Facebook should have put some more thought into those usability aspects.